Internship Description
Ideally, candidates will be able to commit to a 1 year internship program, although we will consider candidates for shorter durations. Our team will review applications on a rolling basis, and it is in the candidate’s best interests to apply as early as possible. University or Organization: Google interns- Offered Locations:
- Dublin, Ireland
- Zürich, Switzerland
- Munich, Germany
- Currently pursuing a BS, MS or PhD degree in computer science or a related technical field.
- Experience working in an IT department, in computer/technical support, or in another technically-focused service environment.
- Preferred qualifications:
- Currently enrolled in a full-time degree program and returning to the program after completion of the internship, and within 12-18 months of completing a Bachelor’s or Master’s degree, or at any stage in your PhD.
- Experience working in an IT department, in computer/technical support, or in another technically-focused service environment.
- Experience in troubleshooting applications in one or more of the following networked environments: Linux, Mac and/or Windows.
- Ability to configure, upgrade and relocate PC hardware, software and print devices. Demonstrated understanding of LAN/WAN environments.
- Effective organizational, communication, leadership, and customer service skills.
- Ability to commit to a 1 year internship program.
- Technical support for a technology company is a big task. As a member of our Information Technology team, you’ll be the go-to person for Googlers’ computer hardware and software needs, providing front-line user support for all of Google’s internal tools and technologies. You’ll troubleshoot, respond to enquiries, and find solutions to technical challenges. Beyond the day-to-day, you’ll improve user experience for Googlers by contributing to longer term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (e.g. OS X, Linux, Windows, etc) and a range of devices (e.g. desktops/laptops, phone systems, video conferencing and various wireless devices, etc). Additionally, you’ll occasionally partner with various teams including Security, Networking and Infrastructure. You’re a fast learner and s great communicator who can effectively support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.In little more than a decade, Google created one of the world’s largest global computing infrastructures for both internal and external use. Chances are that we exceed every example of a “large installation” you have encountered in your experience as a network, systems or security professional. Using our unique technologies, along with open source tools, we keep Google’s products and services running, robust and secure. Our objective is to create solutions that allow people to work and communicate in new and innovative ways – giving back to the world’s technical community whenever we can.
- Accommodate support for desktop/laptop computers, along with user access to corporate network and applications both on the network as well as through remote VPN access.
- Assist with moving equipment and migrating users to new systems or devices.
- Provide support for services such as office phones, mobile devices, video conferencing and remote access.
- Provide basic corporate network infrastructure and server assistance.
- Garner direct support for Google’s corporate resources and applications.